How can I track my order/ When will I receive my order?

You will receive updates from our delivery partner regarding the exact date of receipt. Typically standard delivery will take anytime between 3-15 days based on your location of delivery while express delivery will take anytime between 2-6 days.

How do I know that my order is confirmed?

You will receive a mail immediately after placing an order. If you don't, please reach out to us at info@discoversaha.com.

Can I modify or cancel my order after placing it?

If you wish to modify or cancel an order, please reach out to us via email at info@discoversaha.com or by calling +91 7767802839 within 12 hours of placing the order or before it is shipped. Regrettably, we are unable to process your request if it is made after the initial 24-hour period.

Do you have Cash-On-Delivery facility?

Yes. We do have Cash-on-delivery facility.

What are the different ways I can order your products?

You can place your order on www.discoversaha.com, as of now. We do Pop-ups in major cities like Pune, Bangalore, Hyderbad, Mumbai and Delhi. We are also present on several other online platforms.

Do I have to bear the shipping cost? How much is the shipping cost?

Standard shipping is FREE on all items, irrespective of weight and delivery location. Express delivery will cost you extra, the details of which you will get to see on the Checkout page. 

Within how many days of receipt of an order can I return an item? What if I do not like the product and want to return it?

Please check our Refund Policy for details.

1. What is Saha all about?

Saha is more than a toy or clothing brand. We create open-ended wooden toys, organic cotton clothing, and conscious parent communities to support children (0–7 years) in their early developmental years. Our mission is to make childhoods simple and magical through nurturing the senses of a young child.

2. What age group are your products designed for?

Our toys and clothing are thoughtfully designed for children from birth up to 7 years, keeping in mind the developmental needs of each stage.

3. Are your toys safe for children?

Yes! All our toys are handmade from European Beechwood or Mango wood (sustainably sourced) and finished with non-toxic, water-based colors that comply with EN-71 (European Toy Safety Standard) and ASTM (US Standard).

4. What makes your clothing different?

Our clothing is crafted from organic cotton and khadi fabrics, dyed with GOTS-certified azo-free dyes or natural vegetable dyes. They are minimalist, breathable, and designed to support free movement — perfect for sensitive young skin.

5. How are Saha products sustainable?

We use natural materials, eco-friendly dyes, and ethical production methods. Our toys and clothes are made to last, encouraging a 'BUY LESS, CHOOSE WELL' philosophy instead of fast consumerism.

6. What are Saha Parent Circles?

Parent Circles are intimate support groups for parents of young children (0–7 years), facilitated with psychologists and educators. It’s a safe space to share experiences, learn about childhood needs, and connect with like-minded parents.

7. Do you ship internationally?

Yes, we currently ship across India and to selected international locations. Shipping options will be shown at checkout.

8. How can I get in touch with you?

You can reach us via email at info@discoversaha.com, on Instagram @discoversaha_official, or through the Contact Us page on our website. We’d love to hear from you!

1. What materials are your toys made from?

All our toys are handmade from sustainably sourced European Beechwood or Mango wood. We only use wood that is safe, durable, and naturally beautiful.

2. Are your toys safe for babies and toddlers?

Yes. Our toys are finished with non-toxic, water-based colors that comply with EN-71 (European Toy Safety Standard) and ASTM (US Standard). They are completely safe for mouthing and play.

3. What fabrics do you use for clothing?

We use organic cotton, khadi, and artisanal handwoven fabrics. All dyes are GOTS-certified azo-free or natural vegetable dyes, ensuring they are safe for sensitive young skin.

4. Are your products eco-friendly?

Absolutely. From natural materials to ethical dyeing processes, we prioritize sustainability at every step. Our toys and clothes are made to last, reducing waste and promoting conscious consumption. We make toys only from FSC certified wood.

5. How do I know which toy is right for my child’s age?

Each toy comes with a recommended age guide, aligned with developmental needs from birth up to 7 years. If you’re unsure, feel free to reach out on Whatsapp +917767802839 — we’d be happy to guide you.